Deposits shall be used upon termination of utility service or at any other times the Authority elects to cover a customer’s delinquent utility bill
When service is terminated, any unused portions of the Deposit shall be refunded
Deposits shall not draw interest
Good Credit vs. Credit Risk
If a customer maintains a good credit history with the Authority for a continuous period of 24 months, the Authority will apply the Deposit to the customer’s next bills until depleted. However, if the Authority later determines that the customer has become a credit risk, it may require the customer to make another deposit or discontinue crediting of an existing deposit to utility bills.
Making a Deposit does not relieve a customer of the obligation to pay a bill when due nor prevent the Authority from terminating service for non-payment of bills.