1. Emergency Phone: 910-455-0722

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The original item was published from 11/2/2011 12:39:00 PM to 11/2/2011 4:31:08 PM.

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Posted on: November 1, 2011

[ARCHIVED] ONWASA Reduces Fees for Online Bill Payments and IVR Fees

ONWASA has reduced the fees for online bill payments and IVR fees as of November 1, 2011. The updated Rate and Fee Schedule for FY 2011-2012 is as follows:

IX. Administrative Fees

Returned Check Fee/Reverse Credit Card Fee & Processing Fees $37.00 each

Copies $0.25 per page (100 max)
$35.00 >100 plus $0.25 per page

ONWASA Agenda Package
Full Year $50.00 per fiscal year
Six months or less $25.00

Mailed Agenda Memo $20.00 per fiscal year

Customer List $0.10 per name
On mailing labels $0.20 per name
On diskette/CD $25.00 per diskette/CD

Transaction Fee - ONWASA online account access/bill pay & IVR $1.15
Transaction Fee - ONWASA employee assisted telephone payment $3.50

Monthly Fire Connection Charge (Sprinkler Head)
1" sprinkler connection $40.00 per month
1 1/2" sprinkler connection $40.00 per month
2" sprinkler connection $50.00 per month
4" sprinkler connection $60.00 per month
6" sprinkler connection $80.00 per month
8" sprinkler connection $150.00 per month
10" sprinkler connection $300.00 per month
12" sprinkler connection $450.00 per month

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  1. Onslow Water and Sewer Authority
    228 Georgetown Road
    Jacksonville, NC 28540

    Phone (910) 455-0722
    Fax (910) 455-2583
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