ONWASA has reduced the fees for online bill payments and IVR fees as of November 1, 2011. The updated Rate and Fee Schedule for FY 2011-2012 is as follows:
IX. Administrative Fees
Returned Check Fee/Reverse Credit Card Fee & Processing Fees $37.00 each
Copies $0.25 per page (100 max)
$35.00 >100 plus $0.25 per page
ONWASA Agenda Package
Full Year $50.00 per fiscal year
Six months or less $25.00
Mailed Agenda Memo $20.00 per fiscal year
Customer List $0.10 per name
On mailing labels $0.20 per name
On diskette/CD $25.00 per diskette/CD
Transaction Fee - ONWASA online account access/bill pay & IVR $1.15
Transaction Fee - ONWASA employee assisted telephone payment $3.50
Monthly Fire Connection Charge (Sprinkler Head)
1" sprinkler connection $40.00 per month
1 1/2" sprinkler connection $40.00 per month
2" sprinkler connection $50.00 per month
4" sprinkler connection $60.00 per month
6" sprinkler connection $80.00 per month
8" sprinkler connection $150.00 per month
10" sprinkler connection $300.00 per month
12" sprinkler connection $450.00 per month