ONWASA is pleased to offer 24/7 assistance to our Customers for water and sewer emergencies. For all water and sewer emergencies call 910-455-0722. After normal working hours we provide limited services for turning water on and off. Depending on the situation, additional After Hours Fees of $55 from 5:00 p.m. until 7:00 p.m. or $175.00 after 7:00 p.m. may apply. If your situation is not urgent, please e-mail Customer Service for assistance at firstname.lastname@example.org and we will respond the next business day. We are here to help and thank you for being a valued ONWASA customer.