Bill Pay

New Customer

1. Sign up for E-Bill
2. Free Bill Pay Options
3. Change Mailing Address Form
4. Service Disconnection Form
5. Information on Leaks
6. Rate & Fee Schedule
7. Fats, Oils, Grease (FOG)
8. Who's My Sewer Provider
9. Establishing Service

My Account

1. Customer Portal
2. Change of Mailing Address
3. Service Disconnection Request

Notify Me

1. Water Advisories
2. ONWASA Careers
3. Bid Postings

How Do I…

1. Apply
   1. For Career Opportunities
   2. For New Service
   3. For Sewer Allocation (Developers)
   4. For Water Allocation (Developers)
2. Find
   1. Agendas & Minutes
   2. Alerts and Advisory Search
   3. Bid Opportunities
   4. A Certified Backflow Tester
   5. Current Budget Ordinance
   6. Current Rate & Fee Schedule
   7. Information on Leaks
   8. Manual of Standards, Specs, and Details
   9. MBE Policy
   10. MSSD ADDENDUM NO 1
   11. Results from the 2019 Customer Satisfaction Survey
   12. Sales of Surplus Property
   13. Satellite Office Locations
   14. My Sewer Service Provider
   15. Information on 2023 Rate Increases (FY24)
3. Learn About
   1. Alerts and Advisory Search by Address
   2. Backflow Prevention
   3. Cloudy Water
   4. Cold Weather Guidelines for My Pipes
   5. Cross Connection Control Program
   6. Discolored Water Flushing Guide
   7. Fats, Oils & Grease
   8. Slime and Staining
   9. Water Conservation
   10. Water Quality & Sewer Treatment
   11. Water Storage for Hurricane Preparedness
4. Report
   1. Concern, Comments & Compliments
   2. Suspicious Actvity
5. Request
   1. An Adjustment for My Leak
   2. Water/Sewer Line Locates
   3. After Hours Service
6. Sign Up For
   1. Important Notifications
   2. Online Billing

About Us

1. Administration
2. Board of Directors
3. Engineering
4. Finance
5. Backflow / Cross Connection
6. Staff Directory
7. Forms, Applications & Reports
8. Reporting Suspicious Activity
9. Bids